Privacy Policy – Application and Definitions
Please note that you currently accept the use of cookies and the practices described in this Privacy Policy and consent to our processing of your information.
Updated – October 2025
1 - Our Commitment to Privacy
In an effort to protect the privacy of its customers and users, Occasion Beaucage pays particular attention to the control and management of data shared on its website for business or statistical purposes. It is important for you to know that our company is committed to strictly respecting the confidentiality of the personal and non-personal information it collects, in accordance with this Privacy Policy (hereinafter referred to as the "Policy").
2 - Application of the Privacy Policy
This Policy defines how Occasion Beaucage collects, uses, and protects information voluntarily provided by users of its website and information automatically transmitted by its server. This Policy applies to the entire website, as well as to the products and services offered by Occasion Beaucage.
The Policy also explains how to review or update your personal information and how to contact Occasion Beaucage with any questions, suggestions, or comments. Occasion Beaucage reserves the right to modify its Policy at any time without notice. We recommend that you read our Policy carefully and review it regularly. If we modify this Policy in a way that significantly impacts your privacy rights, you will be notified.
3 - Acceptance of our Privacy Policy
By using this website or purchasing a product online, Occasion Beaucage considers that you accept the practices described in this Policy and that you consent to our processing of your information in accordance with this Privacy Policy.
4 - Information Collection
We collect the personal information necessary for the purposes described below. We may collect this information directly from you or from our service providers or distributors. When you interact with the Occasion Beaucage Website or other digital features, we may collect data about you automatically.
Thus, two types of information are collected on our website.
For the purposes of this Policy, the term "personal information" refers to information that can identify a natural person.
a) Personal Information:
Thus, the personal information we collect may include:• Contact information: your full name, email address, telephone number, and mailing address;• Demographic information: information about your household and purchasing habits;• Internal account information: your usernames and passwords;• Order information: Information related to your purchases of vehicles, parts, accessories, or other products or services;• Financial information: Information that our third-party financial service providers or distributors provide to us, with your consent, including information about your account status, the amount financed, your monthly payment amount, the total financing balance, and its due date;• Purchase or lease information: When you purchase or lease a vehicle, the distributor may collect information about you, including your contact information and the information on your credit application, if applicable (including financial information, such as information about your assets and liabilities), which they will provide to Occasion Beaucage and, in the case of a vehicle pre-order, a copy of your government-issued identification;• Interactions with our call center: Information provided during your communications with our call center, including call recordings, which we use for quality assurance purposes;• Observations and inquiries: Information you provide when you contact us, share your observations, file a complaint, or submit an inquiry;• Application files: If you apply for a job with us, we may collect information relating to your education, employment history, and skills, as well as the results of criminal record or reference checks, if applicable.
Please note that this list is not exhaustive and is subject to change without notice.
Electronic Traffic Data Recorders (EDRs): Your vehicle may be equipped with an EDR, a device that records information about your vehicle and its occupants before and during certain events, such as a collision. This data allows us to understand how a given event occurred and may include data such as vehicle speed, seat belt use, and airbag deployment. While the EDR does not record personal information such as name or age, the data it records could be combined with personal information during investigations by law enforcement, insurance companies, Occasion Beaucage, regulators, government officials, or any other interested party. Viewing data recorded by an EDR requires the use of special equipment and access to it. The collection of your personal information may be subject to any other terms and conditions communicated to you at the time you enter into any transaction.We will only use your personal information in accordance with this Privacy Policy, unless otherwise required by applicable law. We take steps to ensure that the personal information we collect about you is relevant and used for limited purposes.
b) Non-Personal Information
The term "non-personal information" refers to anonymous information typically recorded by Internet servers, such as the Internet Protocol (IP) address, the date and time of access, as well as the operating system and browser used by the user. Demographic statistics about our visitors (age group, country, language of correspondence, etc.) and their browsing habits (pages viewed, number of visits, duration of visit, etc.) are also considered non-personal information. Occasion Beaucage collects such information, primarily through cookies.
Cookies are small data files that are placed on a user's computer's hard drive by the browser when they first visit a website. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may not be able to access certain portions of our website.
5 - Use of Collected Information
a) Personal Information
Contact information voluntarily provided by website users may be used for the following purposes:
• To send you information about our company's products and services;• To contact you;• To understand your needs;• To obtain your satisfaction level through a survey.
We may also share your personal information with our distributors, members of our group, the manufacturer, certain third-party products and services, such as allowing you to link your mobile phone to your vehicle, and our service providers. Occasion Beaucage has entered into agreements with its service providers to ensure that they use your personal information only to the extent necessary to provide us or you with services.Occasion Beaucage has no control over these third-party products and services and assumes no responsibility for the methods used by these third parties to protect personal information or the terms and conditions under which they offer these products and services. We recommend that you read the privacy policies and terms of use of these third parties before using their services.b) Non-Personal Information (Cookies)
The use of cookies allows Occasion Beaucage to compile statistics used to analyze website traffic. Our company uses the Google Analytics audience analysis tool to better understand the behavior of website users. Occasion Beaucage may use this data to improve the structure of its website. In addition, Google Analytics allows us to profile current and potential customers, use remarketing and generate reports that provide demographic statistics and the interests of its website users, and promote its products and services online, thereby improving its product and service offerings.
By using these services, Occasion Beaucage authorizes Google Analytics to collect, through the Google Analytics proprietary cookie and the third-party DoubleClick cookie, data on users' browsing habits and website traffic. Occasion Beaucage uses this information to deliver targeted ads created based on the collected data when users visit its site. In addition, third-party vendors, including Google, may display Occasion Beaucage ads on external websites. When users visit our website, the remarketing service allows this third party to display advertisements for our products and services on other websites visited.
The information provided by cookies is then used to present the user with relevant ads related to our company. Statistics relating to the interests of our website users are used to better target our online advertising and build a better picture of our customers and their needs.
To collect anonymous information and produce statistical reports, Google Analytics may use cookies, but without personally identifying you. Any user can enable or disable Google's use of cookies. To do so, go to the following address: https://support.google.com/accounts/answer/61416?hl=fr. You can also disable interest-based or demographic-based ads on Google by visiting the Ads Preferences Manager. When you disable this setting, ads are not blocked. They will still appear, but they are generally no longer related to your interests, demographics, or the sites you have visited.
6- Remarketing Policy
On our website, Occasion Beaucage uses remarketing, re-engagement, or similar audiences for its online advertising campaigns. Google AdWords Remarketing allows us to target people who visit our affiliated websites to show ads on other websites they visit. Google (and other similar third parties, if you use them) will serve ads on websites you have visited using cookies. You can opt out or manage your Google remarketing settings by going to the following page: https://adssettings.google.com/authenticated
Here is the list of our affiliated sites (all members of the Beaucage group):• Kia de Cowansville – https://www.kiacowansville.com/• Kia de Drummondville – https://www.kiadrummondville.com/• Kia de Granby – https://www.kiagranby.com/• Kia de Magog – https://www.kiamagog.com/• Kia de Sherbrooke – https://www.kiasherbrooke.com/• Groupe Beaucage – https://www.groupebeaucage.com/• Infiniti de Sherbrooke – https://www.infinitisherbrooke.com/• Mazda de Granby – https://www.mazdadegranby.com/• Mazda de Magog – https ://www.mazdademagog.com/• Mazda de Sherbrooke – https://www.mazdadesherbrooke.com/• Mazda de St-Hyacinthe – https://www.mazdasthyacinthe.com/• Occasion Beaucage – https://www.occasionbeaucage.com/• Nissan de Drummondville – https://www.nissandrummondville.com/• Nissan de Granby – https://www.nissangranby.com/• Nissan de Saint-Hyacinthe – https://www.nissansthyacinthe.com/• Nissan de Sherbrooke – https://www.nissansherbrooke.com/• Nissan de Victoriaville – https://www.nissanvictoriaville.com/• Beaucage Carrossier – https://www.beaucagecarrossier.com/• Mitsubishi de Drummondville - https://www.mitsubishidrummondville.com/• Mitsubishi de Granby – https ://www.mitsubishigranby.com/• Mercedes-Benz de Sherbrooke – https://www.mercedes-benz-sherbrooke.ca/• Genesis Estrie – https://www.genesisestrie.ca/• Hyundai Magog – https://www.hyundaimagog.com/• Volvo Sherbrooke – https://www.volvosherbrooke.com/• Beaucage Auto Crédit – https://www.beaucageautocredit.com/
7 – Disclosure of Your Information
All information provided by users of our website, whether personal or not, remains confidential. Each Occasion Beaucage employee is subject to compliance with this Policy. The use of this data is reserved for Occasion Beaucage and the suppliers and partners with whom the company maintains a business relationship. Information will be shared with them only if Occasion Beaucage deems such disclosure necessary to ensure the provision of its products and services. Additionally, when you purchase Occasion Beaucage products through its website, your contact information is disclosed to the company that delivers your merchandise. In all other cases, no disclosure of your information to a third party will be authorized. In the event that Occasion Beaucage needs to transmit one or more personal information to a party whose services have not been retained by Occasion Beaucage, you will be notified in writing in advance. Furthermore, we will not rent or sell your information to third parties. Only your express consent will permit this disclosure.
8 – Collection and Use of Information by a Third Party
Some non-personal information, as defined in Section 4 B), may be collected by a third party. To collect information about its users and their browsing habits, Occasion Beaucage uses statistics from the Google Analytics tool. When this information is used for Occasion Beaucage's personal purposes, it is protected by this Policy. Google Analytics may, however, collect data for its own use. In this case, your information is collected, used, and protected according to its own Privacy Policy. To view the Google Analytics Privacy Policy, visit: https://policies.google.com/privacy?hl=en
9 – Protection of Your Information
We are committed to ensuring the confidentiality, integrity, and availability of your personal information. Occasion Beaucage has implemented appropriate physical, technological, and procedural security measures designed to prevent your personal information from being lost, used, altered, or accessed in an unauthorized manner, or improperly disclosed. In addition, we limit access to your personal information to those employees and third parties who have a business need to know. They will be required to process your personal information only on our instructions and are subject to an obligation of confidentiality. Unfortunately, no data transmission system can be guaranteed to be 100% secure. Any transmission you provide is at your own risk. Once we have received your information, Occasion Beaucage will implement security practices to prevent unauthorized access, use, and/or disclosure. If you have reason to believe that your communication with us is no longer secure and/or if you believe that the security of any account you may have with us has been compromised, please notify us immediately by contacting us at 819-566-9034.
10 - Links to Other Sites
When a user clicks on a link that takes them to a website not owned by us, it is their responsibility to check the privacy and cookie policies applicable to the site in question. This Policy applies only to our website, and we are not responsible for the content of third-party websites.
11 - Removal and Correction of Your Personal Information
To remove your name from Occasion Beaucage's electronic participation lists or to modify the personal information you have provided, send us your request by email using the "Contact" form on the website. Upon receipt of your request, we will respond within 30 days, as required by law. If you subsequently wish to have some or all of your personal information removed from our database, you may request this, with the understanding that this may affect our ability to provide you with the information, products, or services you may subsequently request.
12 - Applicable Law
This website is operated from Sherbrooke, in the Province of Quebec, Canada, on behalf of Occasion Beaucage. Any dispute that may arise between the user of the website and Occasion Beaucage will therefore be governed by the laws applicable in the Province of Quebec and the laws in force in Canada. Furthermore, by using this website, you agree to submit to the exclusive jurisdiction of the courts of the Province of Quebec for any action or proceeding arising out of or related to the use of this website.
13 - Children's Privacy
We do not knowingly collect personal information from persons under the age of 14 without the verifiable consent of their parent or guardian. If you have reason to believe that your child has provided their personal information without your consent, please contact us at politique@grbeaucage.com to request its deletion.
14 - Contact Us:
We fully comply with the current obligations of Bill 25 regarding the protection of personal information and have designated a person responsible for the protection of personal information whose title and contact information are as follows:
Person responsible for information: Dominique BeaucheminEmail address: politique@grbeaucage.comTelephone number: 1-514-656-5191
In the event of a confidentiality incident presenting a risk of serious harm, we notify the Commission d'accès à l'information du Québec (CAI) and the individuals concerned. We also keep a detailed record of all confidentiality incidents, which we provide to the Commission upon request. In addition, we comply with the rules regarding the disclosure of personal information without consent, whether in the context of a commercial transaction or for the purposes of study, research or the production of statistics.